Terms of use

Effective Date: 2 July 2025

Welcome to Mount Isa Trophies ("we," "us," "our"), a website located at www.mountisatrophies.com.au ("the Site"). By accessing or using this Site, you agree to be bound by the following Terms of Use ("Terms"). If you do not agree with these Terms, you should not access or use the Site.

1. Acceptance of Terms

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any future amendments. We may update or modify these Terms at any time, and all updates will take effect immediately upon posting to the Site.

2. User Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to use the Site. By using the Site, you confirm that you meet these eligibility requirements.

3. Use of the Site

You agree to use the Site in accordance with all applicable laws and regulations. Specifically, you agree not to:
  • Use the Site for any illegal or fraudulent purposes.
  • Impose an unreasonable burden on our infrastructure or interfere with the Site’s operation.
  • Engage in any conduct that could damage, disable, or impair the functionality of the Site.


4. Account Registration and Security

Some features of the Site may require creating an account. You agree to provide accurate and current information during registration and keep your account information secure. You are solely responsible for all activity under your account, and you must notify us immediately of any unauthorized use.

5. Intellectual Property Rights

All content on the Site, including but not limited to text, images, graphics, logos, videos, and software, is the property of Mount Isa Trophies and is protected by Australian and international copyright and intellectual property laws. You may not reproduce, distribute, or modify any content without prior written permission from us.

6. Products and Services

The products and services offered on the Site are subject to availability. We reserve the right to modify or discontinue any products or services at our discretion. All product descriptions, images, and prices are subject to change without notice.

7. Pricing and Payment

All prices listed on the Site are in Australian Dollars (AUD) and may be subject to additional charges such as taxes, shipping, or handling fees. Payments are processed securely through third-party payment processors. By completing a purchase, you authorize us to charge your chosen payment method for the total amount due.

8. Shipping and Delivery

We will strive to ensure prompt shipping of orders, but we are not responsible for any delays caused by external factors, such as third-party courier delays or supply chain issues. Shipping times may vary based on your location.

9. Returns and Refunds

Our return policy outlines the process for returning items or requesting a refund. You can review our detailed [Return Policy] here. We will process refunds in accordance with Australian Consumer Law.

10. Privacy and Data Protection

We are committed to protecting your privacy. For more details on how we collect, store, and use your personal information, please refer to our [Privacy Policy], which is incorporated into these Terms by reference.

11. Limitation of Liability

To the maximum extent permitted by law, Mount Isa Trophies shall not be liable for any indirect, incidental, special, or consequential damages, or any loss of profit or revenue, arising from your use of the Site or any products purchased through the Site. This includes but is not limited to any errors, inaccuracies, or interruptions in the Site’s service.

12. Indemnification

You agree to indemnify, defend, and hold harmless Mount Isa Trophies, its officers, employees, agents, and affiliates, from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Site, your violation of these Terms, or your infringement of any rights of third parties.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Queensland, Australia, without regard to its conflict of law principles. Any disputes will be resolved by the courts located in Queensland.

14. Dispute Resolution

If a dispute arises, we encourage you to contact us directly so that we may attempt to resolve it informally. If informal resolution is not possible, you agree to resolve any disputes through mediation or binding arbitration, as per the applicable laws in Queensland.

15. Third-Party Links

The Site may contain links to third-party websites or services. These links are provided for your convenience, but Mount Isa Trophies does not control or endorse these external sites. We are not responsible for any loss or damage arising from your use of third-party websites.

16. Termination of Access

We reserve the right to suspend or terminate your access to the Site, without prior notice, if we believe you have violated these Terms. Upon termination, you must cease all use of the Site, and all rights granted to you will immediately end.

17. Entire Agreement

These Terms constitute the entire agreement between you and Mount Isa Trophies regarding your use of the Site. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

18. Changes to Terms

We reserve the right to modify or update these Terms at any time. When changes are made, the updated Terms will be posted on the Site, and the effective date will be revised. It is your responsibility to check for updates periodically. Contact Us If you have any questions regarding these Terms of Use, please contact us at: Mount Isa Trophies
Email: sales@mountisatrophies.com.au
Phone: +64 07 4743 8417
Address: 
125 Camooweal Street
Mount Isa,
Queensland 4825
Australia


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